Settle
Settle
Project type
Project type
Hackathon concept/ UX
Hackathon concept/ UX
My Role:
My Role:
Design Lead
Design Lead
Time Line
Time Line
4 hours
4 hours
Tool
Tool
Figma, Lovable, Claude AI
Figma, Lovable, Claude AI
about.
Settle is a web app that helps newcomers to Canada navigate their first 1–3 months turning confusing government forms into plain language, translated guidance, and sequencing the entire settlement journey into a clear, step by step milestone tracker.
Settle is a B2C web application — designed for newcomers to access directly, anytime, without needing to go through a settlement agency or government office.
Settle is a web app that helps newcomers to Canada navigate their first 1–3 months turning confusing government forms into plain language, translated guidance, and sequencing the entire settlement journey into a clear, step by step milestone tracker.
Settle is a B2C web application — designed for newcomers to access directly, anytime, without needing to go through a settlement agency or government office.
For Newcomers in the
first 1-3 monthsin Canada
For Newcomers in the
first 1-3 monthsin Canada
For Newcomers in the first 1-3 months
in Canada
user.
user Journey.
Newcomers in their first 1–3 months in Canada
Newcomers in their first 1–3 months in Canada
pain points.
1.No clear settlement
sequence.
Newcomers
Tasks attempted out of order cause wasted trips and delays.
Settlement Workers
Basic sequencing questions consume time better spent on complex cases.
2.Government forms
are inaccessible
2.Government forms
are inaccessible
Newcomers
English onlydense forms lead to errors and resubmissions.
Settlement Workers
Repeatedly explaining the same fields to different clients.
3.Grants and programs
go undiscovered
Newcomers
Eligible newcomers miss deadlines without knowing programs exist.
Settlement Workers
Matching clients to programs is manual and time-consuming.
Impact
-Milestone tracker projected to reduce redundant trips
by 40%
-Form helper estimated to cut resubmission rates by 30%
-Grants finder surfaces 3–5 missed programs per user
-Reaches 4 underserved language groups excluded by
existing tools
Impact
-Milestone tracker projected to reduce redundant trips by 40%
-Form helper estimated to cut resubmission rates by 30%
-Grants finder surfaces 3–5 missed programs per user
-Reaches 4 underserved language groups excluded by existing tools
Project Goal
Design a mobile first web app that reduces settlement friction for newcomers in their first 1–3 months in Canada.
Product Strategy
Settle bridges the gap between static government checklists and inaccessible bureaucratic forms combining a sequenced
milestone tracker, AI document helper, and grants finder into one multilingual journey.
Product Strategy
Settle bridges the gap between static government checklists and inaccessible
bureaucratic forms combining a sequenced
milestone tracker, AI document helper, and grants finder into one multilingual journey.
Project Goal
Design a mobile first web app that reduces settlement friction for newcomers in
their first 1–3 months in Canada.
Project Goal
Design a mobile first web app that reduces settlement
friction for newcomers in their first 1–3 months in Canada.
Product Strategy
Settle bridges the gap between static government checklists
and inaccessible bureaucratic forms combining a sequenced
milestone tracker, AI document helper, and grants finder into
one multilingual journey.
Solution #1
Guided Milestone Tracker
A sequenced, week-by-week checklist
that always shows newcomers exactly
what to do next.
A sequenced, week-by-week checklist
that always shows newcomers exactly
what to do next.
Solution #2
AI Document Helper
A Upload any government form
and get every field explained in plain
language, in your own language.
Solution #2
AI Document Helper
A Upload any government form
and get every field explained in plain
language, in your own language.
DESIGN GOAL
clear sequencing, plain language AI support, and multilingual accessibility
clear sequencing, plain language AI support,
and multilingual accessibility
AI chatbot
Pros: ✅ Answers questions instantly in the user's language
Cons: 💡Can give wrong answers needs clear "this is not legal advice" guardrails
AI chatbot
Pros: ✅ Answers questions instantly in the user's language
Cons: 💡Can give wrong answers needs clear "this is not legal advice" guardrails
AI chatbot
Pros: ✅ Answers questions instantly in the user's language
Cons: 💡Can give wrong answers needs clear "this is not legal advice" guardrails
AI chatbot
Pros: ✅ Answers questions instantly in the user's language
Cons: 💡Can give wrong answers needs clear "this is not legal advice" guardrails
Language Toggle
Pros: ✅ Reaches top 5 newcomer
languages in one app, no separate
version needed
Cons: 💡 Mistranslated fields could
cause errors — needs regular QA
across all languages
Language Toggle
Pros: ✅ Reaches top 5 newcomer
languages in one app, no separate
version needed
Cons: 💡 Mistranslated fields could
cause errors — needs regular QA
across all languages
Language Toggle
Pros: ✅ Reaches top 5 newcomer
languages in one app, no separate
version needed
Cons: 💡 Mistranslated fields could
cause errors — needs regular QA
across all languages
Language Toggle
Pros: ✅ Reaches top 5 newcomer
languages in one app, no separate
version needed
Cons: 💡 Mistranslated fields could
cause errors — needs regular QA
across all languages
Iteration 1
Language Toggle
Pros: ✅ Reaches top 5 newcomer
languages in one app, no separate
version needed
Cons: 💡 Mistranslated fields could
cause errors — needs regular QA
across all languages
Iteration 1
Scan a document
Pros: ✅ One tap to explain any form,no typing needed
Cons: 💡Blurry or angled photos mayread fields incorrectly
Iteration 1
AI chatbot
Pros: ✅ Answers questions instantly in the user's language
Cons: 💡Can give wrong answers needs clear "this is not legal advice" guardrails
Iteration 1
AI chatbot
Pros: ✅ Answers questions instantly in the user's language
Cons: 💡Can give wrong answers needs clear "this is not legal advice" guardrails
